How concierge pickup works
- Call the shop to schedule pickup. Tell us what the car needs and where it will be.
- We collect the car and note its condition with photos before it leaves.
- Inspection and estimate. Your technician scans and inspects the car, then sends photos and a written estimate to your phone.
- You approve. Urgent items are separated from items that can wait. Nothing starts without your OK.
- Repair and check. We complete the approved work and road test the car.
- Delivery. We bring the car back and walk you through what was done.
Who uses concierge service
- Busy professionals who can’t spend a morning in a waiting room
- Exotic and collector car owners who prefer we handle the logistics. See exotic car service.
- Families with one car who need the day to stay on track
- Seasonal residents who want the car serviced before they arrive or after they leave
- Businesses and fleets with vehicles on a lot. See fleet, dealer and commercial service.
Services you can book with pickup
Everything at our two shops is available:
- Scheduled maintenance and oil changes
- Check-engine light diagnostics, electrical faults and coding
- Brakes, suspension, A/C and cooling repairs
- Tires, road-force balancing and wheel alignment
- Body, paint and glass, done in house
- Detailing and ceramic coating
- Pre-purchase inspections for cars you are buying
Approving work from your phone
Concierge only works if you can see what we see. Every visit includes a digital inspection: clear photos of worn pads, leaking gaskets, cracked boots or a damaged tire, with a short note on each. The written estimate lists parts and labor line by line. Approve the items you want, ask a question by text or phone, or decline what can wait. Your car’s history stays on file for next time.
Prefer to drop off yourself
Walk-ins are welcome at both shops 7 days a week, 8 AM – 7 PM:
- Oakland Park: 250 NE 44th St, Oakland Park, FL 33334. (954) 303-0758. After-hours drop-off is available here: the lot is open 24 hours with a key drop box at the front door, and we call you in the morning.
- Fort Lauderdale: 930 NE 4th Ave, Fort Lauderdale, FL 33304. Call (954) 562-8045.
See the Oakland Park and Fort Lauderdale shop pages for directions, or contact us with questions.
What stays the same with pickup
Concierge changes where the car starts and ends, not how we work on it. You still get ASE-certified, factory-trained technicians, factory-level diagnostic tools, OEM or OE-equivalent parts, and our 2-year / 24,000-mile warranty on repairs. Service is available in English and Spanish.
Good times to use concierge
- Before a road trip up I-95 or across Alligator Alley, so tires, brakes, fluids and A/C are checked before you leave
- When a warning light comes on and you would rather not drive across town with it
- Seasonal service on a car that has been parked for months, when the battery, tires and A/C need attention
- During a claim, when your insurer or warranty company needs the car inspected and you can’t get away from work
Tips for a smooth pickup
- Park the car where it can be reached easily and tell us about gate codes or parking rules.
- Leave the key, any wheel lock key and your warranty or claim number in the car or with the person handing it over.
- Note any warning lights, noises or recent changes when you call. The more detail, the faster we find the cause.
- Keep your phone handy so you can review photos and approve the estimate.
